Procedure For Hospital Warm Handoff

Hospitals may call our main office at (916) 447-3268 and ask to speak with a supervisor to coordinate a hospital warm handoff.

Office Hours

  • Monday–Thursday: 8:00 am – 4:00 pm

  • Friday: 9:00 am – 12:00 pm

  • Phones are not answered between 12:00 pm – 1:00 pm (lunch).

After-Hours Handoff

After office hours, call (916) 447-3268 and press 4.
This will forward hospital staff to the house phone to speak with the supervisor on duty.

Eligibility Requirements for Admission

The individual being referred must:

  • Be lucid and coherent

  • Be ambulatory (able to walk independently)

  • Be dressed in proper clothing (not a hospital gown)

  • Be able to walk up one flight of stairs

Required Documentation

The individual must have:

  • A valid Photo ID, and

  • A current TB card or proof of a negative TB result (chest x-ray documentation is acceptable).

If documentation is incomplete, the hospital must fax the patient information sheet for verification.

Fax: (916) 447-2921

Bed Reservation & Arrival Times

  • Warm handoff intake begins at 5:30 PM.
  • To reserve a bed, arrival must be no later than 5:30 PM and confirmed with a staff member in advance.
  • After 6:00 PM, a bed is not guaranteed.
  • Men arriving after 5:30 PM must wait until final call at 6:45 PM to determine if any beds are available.

If no beds are available, the individual may:

  • Attend Chapel Service at 7:30 PM
  • Stay for dinner at 8:30 PM

However, he will need to leave after dinner if no bed becomes available.

Downloadable Resources for Hospitals and Caseworkers